U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


(785) 339-3780


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Procedures & Development (P&D) Branch

E-Mail All Servicing Personnel Offices (SPO) Messages

E-Mail ALSPO (All Servicing Personnel Offices) Messages are a method of communicating pay and personnel procedures and information to Servicing Personnel Offices (SPOs).

2021 E-Mail ALSPO Messages

Number Subject Release Date
C/21 Personnel and Pay Procedures Manual - Chapter  Nine 15 Jun
B/21 Personnel and Pay Procedures Manual - Chapter  Ten 16 Mar
A/21 Personnel and Pay Procedures Manual - Chapter Seven 11 Jan

2020 E-Mail ALSPO Messages

Number Subject Release Date
B/20 Payroll Processing Schedule for Calendar Year 2021 12 Nov
A/20 Honors and Awards Mass Update Process Change 11 Feb

2015 E-Mail ALSPO Messages

The following ALSPO messages are effective until incorporated into appropriate military personnel procedure directives. Expired messages have been removed.

Number Subject Release Date
B/15 Policy and Procedures for Prior Service Accessions 10 Feb