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U. S. Coast Guard Pay & Personnel Center

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PPC Telephone System Outage

We are experiencing intermittent issues with our telephone system. If you call and immediately receive a busy signal, contact us by e-mail to PPC-DG-CustomerCare@uscg.mil.

Direct-Access Planned Maintenance Outage

Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches
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Tag: Accessions

Sept. 14, 2022

ETQC Training Advisory 008-22, Processing FY23 C School, A School and Accession Course TDY Orders

The successful implementation of practices discussed in reference (a), eliminated the challenges members were experiencing with Direct Access (DA) generated training administration system (TAS) orders. Due to this success, FORCECOM will continue the practice of permitting local units to manage the administration of FY23 "C" school TDY orders to include initiation of the authorization, funds certification, and AO approval. Maintaining uniformity in FORCECOM business processes, at the start of FY23, these instructions will also apply to both Accession (e.g. DCO, OCS, DEPOT) and “A” school TDY orders. These instructions do not apply to PCS orders to the subject schools.

Aug. 29, 2022

New Edition of  the Military Bonus and Incentive Programs Instruction 

Military Bonus and Incentive Programs, COMDTINST 7220.2A is now available.

July 20, 2022

Three Service-Wide Initiatives to Maximize Recruiting Efforts

Comdt (CG-1), Flag Voice #582 - As the Coast Guard seeks to improve recruiting efforts throughout the country, we must take greater strides to attract future service members to our workforce. The best way forward is to galvanize the entire Service and our external stakeholders to maximize our recruiting efforts. The Personnel Service Center has directed three initiatives described below and we are planning additional actions. I appreciate your personal support and engagement.

June 30, 2022

New to TRICARE? Handbook Helps You Learn Your Health Plan Options

Whether you're on active duty, separating from service, retiring, or a family member, the TRICARE Choices in the United States Handbook can help you learn about your stateside health plan options. It also describes your pharmacy, dental, and vision coverage options.

May 13, 2022

TPAX Profile Creation for New Accessions Required for PCS Travel Advances Claims

Recently accessed members will need to have a TPAX profile built in order to file their PCS claim.

Feb. 16, 2022

Guidance for DA Orders Completion During FSMS

​ALCGPSC message 027/22​ provides an update for processing permanent change of station (PCS) orders for members who executed a PCS in the Fiscal Year 2022 (FY22). P&A offices in coordination with SPOs will have until close of business 17 Feb 2022 to complete all necessary administrative and payroll transactions associated with reporting members in from PCS, including completion of supporting actions for member pay and entitlements. Limited time exists to complete P&A and SPO actions and PPC ticket resolution prior to the SPO payroll cutoff.​

Aug. 7, 2019

Known Issue: Marital Status and Rehires

​We've added a known issue to the Marital Status topic in DA Knowledge Base.

June 26, 2019

Reminder: BAH-Transit to Single Members PCS Transferred from outside the U.S.

The Transit housing allowance (BAH-Transit) is often overlooked by Servicing Personnel Offices resulting in members being underpaid.

June 25, 2019

Basic Allowance for Subsistence (BAS) for Officer Candidates

Enlisted members in the accession pipeline are not entitled to Basic Allowance for Subsistence unless they have prior active service.

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