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USCG Pay & Personnel Center             

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges.  We are currently experiencing the same issues and working with C5I and programmers to stabilize the system.  This message will be removed when resolved.

Attention: Orders remaining in a funds status check failed status (e.g. Awaiting $) is a known issue causing the continue error with newly renamed units for PCS, Separation, and RSV orders. If you continue to experience this issue, please submit a PPC Customer Care Ticket to PPC-DG-CustomerCare.

ESS/CGBI: A known connection loss between Direct Access and CGBI is impacting Employee Summary Sheet (ESS) data, last updated on 09 May 2024. It is actively being triaged by the C5ISC. Temporary mitigation steps are in place to ensure permitted member data sets are provided to boards and panels.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved.  If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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Customer CarePPC-DG-CustomerCare@uscg.mil

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Pay & Personnel News Updates from our Branches
Results:
Tag: GTCC

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June 3, 2024

ALCOAST 233/24 - FY24 INACTIVE DUTY TRAINING TRAVEL REIMBURSEMENT PROGRAM - PHASE 3

This ALCOAST announces the expansion of FY24 Inactive Duty Training Travel Reimbursement Program (IDT-TRP) to Phase 3. The policy in this message supersedes REFs (A) and (B). IDT-TRP implements goals outlined in REF (C) to restore the Selected Reserve (SELRES) to authorized strength and advance benefits parity for the total workforce by reimbursing

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March 11, 2024

ALCOAST 116/24 FY24 INACTIVE DUTY TRAINING TRAVEL REIMBURSEMENT PROGRAM - PHASE 2

This ALCOAST announces the expansion of FY24 Inactive Duty Training Travel Reimbursement Program (IDT-TRP) to Phase 2. The policy outlined in this message is contingent upon expected FY24 funding levels.ALCOAST 116/24

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Oct. 23, 2023

ALCOAST 403/23 FY24 INACTIVE DUTY TRAINING TRAVEL REIMBURSEMENT PROGRAM

This ALCOAST announces the establishment of the FY24 Inactive Duty Training Travel Reimbursement Program (IDT-TRP) effective the date of this message. The policy outlined in this message is contingent upon expected FY24 funding levels.

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Sept. 12, 2023

E-GOV TRAVEL SYSTEM (ETS) UPDATED GUIDANCE

This ALCGPSC provides guidance for ETS use in preparation for FY24 and required actions for users and approvers.

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Aug. 23, 2023

ALCGPSC 100/23 UNLIQUIDATED TRAVEL ADVANCES AND UNPAID GTCC BALANCES

ALCGPSC 100/23SUBJ: UNLIQUIDATED TRAVEL ADVANCES AND UNPAID GTCC BALANCESA. ALCOAST 254/21 - JUL 2021 SITREP 1 - E-GOV TRAVEL SYSTEM (ETS) IMPLEMENTATION1. PSC Travel Vouchers: Currently, the CG has 2159 outstanding PCS travelclaims spanning as far back as FY22’s transfer season. These unreconcileddebts pose a serious challenge to the financial